Privacy Policy

Effective Date: April 23, 2025

This Privacy Policy describes how Kuchbhi.io ("Kuchbhi," "we," "us," or "our") collects, uses, and shares personal information of users ("you" or "users") of our website, kuchbhi.io, and related services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your information. While our service primarily caters to Pakistan, this Privacy Policy applies to all users globally.

• Information We Collect:
  • Information You Provide:
    • Account Information: When you register for an account, we collect your name, email address, phone number (optional), and password.
    • Profile Information: You may provide additional information, such as a profile picture, location, and a short bio.
    • Ad Posting Information: When you post an advertisement, we collect information about the item you're selling, its description, price, location, images, and your contact information.
    • Communications: We collect information contained in any communications you send to us, such as support requests or feedback.
  • Information We Collect Automatically:
    • Log Data: We automatically collect certain information when you access or use our Services, including your IP address, browser type, operating system, referring URL, pages visited, and the dates/times of your visits.
    • Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activity, preferences, and device. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.
    • Location Data: We may collect your device's location if you enable location services in our app or browser. This information is used to provide location-based services, such as showing ads near you.
  • Information from Third Parties:
    • Social Media: If you choose to register or log in through a social media platform (e.g., Facebook, Google), we may receive information from that platform, such as your name, email address, and profile picture, consistent with your settings on that platform.
    • Analytics Providers: We use third-party analytics providers (e.g., Google Analytics) to collect and analyze information about your use of our Services.
• How We Use Your Information:

  We use your information for the following purposes:

  • Provide and Improve Our Services:
    • To create and manage your account.
    • To enable you to post and view advertisements.
    • To personalize your experience.
    • To monitor and improve our Services.
    • To develop new features.
  • Communicate with You:
    • To respond to your inquiries and requests.
    • To send you important notices about your account or our Services.
    • To send you marketing communications (with your consent, where required by law).
  • Ensure Safety and Security:
    • To detect, investigate, and prevent fraud and other illegal activities.
    • To enforce our Terms and Conditions.
    • To protect the rights and safety of our users and others.
  • Comply with Legal Obligations:
    • To comply with applicable laws and regulations.
    • To respond to legal requests and court orders.
• How We Share Your Information

  We may share your information with the following categories of recipients:

  • Other Users: If you post an advertisement, your contact information (e.g., phone number, email address) may be visible to other users who are interested in your item.
  • Service Providers: We share information with third-party service providers who assist us with various aspects of our business, such as hosting, payment processing, analytics, marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Partners: We may share information with business partners who offer products or services that may be of interest to you (with your consent, where required by law).
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Your Rights:

  You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Restriction: You have the right to restrict the processing of your personal information under certain circumstances.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

  To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

• Data Security:

  We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include

  • Using encryption to protect sensitive information.
  • Implementing firewalls and intrusion detection systems.
  • Regularly monitoring our systems for security vulnerabilities.
  • Limiting access to personal information to authorized personnel.

  However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

• Data Retention:

  We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information even after you close your account if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

• International Data Transfers:

  Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have data protection laws that are equivalent to those in your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

• Children's Privacy:

  Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.

• Changes to this Privacy Policy:

  We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this Privacy Policy. Your continued use of our Services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

• Contact Us:

  If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]